Returns & Exchanges
At MADE Hoops, we stand behind the quality of our gear and offer a 30-day return policy to ensure you are completely satisfied with your purchase. Items must be in original, unworn condition with all tags attached to be eligible for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Shipping Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.
Drop Off Package
Affix the label to your package and drop it off at any authorized carrier location or schedule a pickup for your convenience.
Receive Refund or Exchange
After our team inspects the returned merchandise, your refund will be processed to your original payment method or your replacement gear will be shipped out within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing