Frequently Asked Questions

Everything you need to know about your MADE Hoops experience.

How long does shipping take for MADE Hoops apparel?

Standard shipping typically takes 3-5 business days within the United States. Processing times may vary during high-demand tournament seasons.

What is your return policy for gear and merchandise?

We offer a 30-day return policy on all unworn and unwashed merchandise. Please ensure all original tags are attached to receive a full refund.

Do you offer international shipping for fans outside the US?

Yes, we ship our basketball apparel and accessories worldwide. International shipping rates and delivery times are calculated at checkout based on your location.

How can I track my order once it has been placed?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How do I know what size to order for youth apparel?

We provide a detailed size chart on every product page to help you find the perfect fit for youth athletes and adult fans alike.